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Thread: LL Bean eliminates "Free Shipping"

  1. #1
    Join Date
    Jul 2011
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    Default LL Bean eliminates "Free Shipping"

    Got a 20% off coupon in the mail today from LL Bean.
    Went to the site to look around.
    No more free shipping on every order.
    Now its on $50 or more after discounts and coupons.

    Looking back at my purchases, it would have impacted about 50% of my orders.
    Free shipping made impulse buying of small items easy.
    I guess I won't be doing that any more

  2. #2
    Join Date
    Jan 2009
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    1,600

    Default

    Quote Originally Posted by medrhunter View Post
    Got a 20% off coupon in the mail today from LL Bean.
    Went to the site to look around.
    No more free shipping on every order.
    Now its on $50 or more after discounts and coupons.

    Looking back at my purchases, it would have impacted about 50% of my orders.
    Free shipping made impulse buying of small items easy.
    I guess I won't be doing that any more
    Too bad...I wonder why they can’t foresee that this will only mean lost sales for them!

  3. #3
    Join Date
    Sep 2006
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    New Rochelle, NY
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    Default

    Get the LL Bean credit card, free shipping on every order regardless of the order amount.

  4. #4
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    Jul 2011
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    North West NJ
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    Default

    Not worth getting a credit card just for free shipping under $50.
    Rather keep the points on my existing card that I use for travel.

    It makes good business sense.
    They can only be making $15 -$25 on a $50 purchase
    Then lose $5 - $15 to ship it.
    Still better than Cabelas.

  5. #5
    Join Date
    Apr 2004
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    6,909

    Default

    Anything and everything is better than Cabelas.

    Rather than two $25 orders, do one $50 order.
    I've already told you more than I know.

  6. #6
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    Dec 2011
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    Southern Vermont
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    Default

    I'm not sure if this applies or not, but my work involves shipping a lot of boxes. Shipping costs are through the roof, and by the time we pay the credit card fee's of 2-4%, we can lose money even on $500+ orders. Do the math...even in a high margin business like retail, if you order something thats $40, and the shipping costs are $15+, you have to have a very high profit margin to NOT lose money on that transaction. I love free shipping, and absolutely look for it when I'm shopping - but you can't look at a company laying out rules like a minimum order as being greedy and happily sacrificing business for it.

  7. #7
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    Sep 2009
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    NH
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    Quote Originally Posted by sneaky_pete000 View Post
    I'm not sure if this applies or not, but my work involves shipping a lot of boxes. Shipping costs are through the roof, and by the time we pay the credit card fee's of 2-4%, we can lose money even on $500+ orders. Do the math...even in a high margin business like retail, if you order something thats $40, and the shipping costs are $15+, you have to have a very high profit margin to NOT lose money on that transaction. I love free shipping, and absolutely look for it when I'm shopping - but you can't look at a company laying out rules like a minimum order as being greedy and happily sacrificing business for it.
    I agree Pete. Even ground shipping is expensive compared to where it was 5 years ago.

  8. #8
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    Dec 2015
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    Bothers me more that I can barely find an American made item at LL bean nowadays.

  9. #9
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    Mar 2009
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    Smithfield, ME
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    LL Bean spread themselves too thin for too long. The still stand behind their products. I retured a pair of lacrosse boots last month that literally fell apart in less then a year. No issue at all. $50 minimum on shipping is pretty typical these days. Midway USA, cabelas, etc. only run that offer on promotions

  10. #10
    Join Date
    Jul 2011
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    Quote Originally Posted by Mikejd View Post
    Bothers me more that I can barely find an American made item at LL bean nowadays.
    I agree.
    Harley Davidson is another company that you think is "American Made"
    I can't find a single accessory for my bike that is made in the US in the dealership.
    Might as well buy aftermarket at half the price.

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